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  4. Rate limits

Rate limits

The Omnichannel API limits the number of calls to all endpoints to keep the system load under the manageable level.

Rate Limits

ScopeMax requests / min.

Example response

The response for an exceeded rate limit is as follows:

    "errors": [
            "errorKey": "RATE_LIMIT_EXCEED",
            "message": "The request rate limit exceeded. Please try again later.",
            "context": {}